His supervisor(Arlene) told him to check my player member card(President).

He just wanted to play a fool game to humiliate me. I didn't think that was his supervisor(Arlene) according to her dress and worse attitude looked more like very low position. He said he had to ask his supervisor(Arlene) stood next to him for permission. He tried to play a fool game to humiliate me. This time the bartender got even worse attitude. Two days ago on day Tuesday, Februat approximately 9 PM, I was thirsty and approached to bar counter. But I was wrong, the unpleasant situation was getting worse. All players were laughing.Īfterward I complained to host and beverage manager, I thought that the unpleasant situation should be improved. I said may be he was fighting with his wife yesterday trying transferring his fierce fighting and emotional anger on me. The player(white guy) behind me was shocked, he said why he asked you for player member card just for coffee drink. When I showed my President player member card, the bartender speak out my name loudly tried to humiliate me. When it was my turn, the bartender always rudely asked me for player member card. A couple persons in front of me, the bartender didn't ask them for player member card. When I approached to bar counter, that was a line.

I went to nearby high limit bar counter asking for drink(usually just coffee, bottle water or orange juice). I have made numerous complaints to Thunder Valley casino about high limit beverage department to beverage manager in regards to a situation where I was harassed & humiliated by the staff(bartender and supervisor).The harassed & humiliated incidents were occurred due to long time cocktail waitress not available while I was thirsty.

Yelp thunder valley casino